Legal
By downloading, installing, or using yNote, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use yNote.
“Service” means the yNote desktop application and the ynote.io website. “We,” “us,” or “Company” means yNote Inc. “You” or “User” means any individual or entity that accesses or uses the Service. “License” means the software license granted to you upon purchase.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use yNote on the number of devices permitted by your purchased plan (currently one device per license). You may not sublicense, sell, resell, transfer, assign, or otherwise commercially exploit yNote.
If a future version of yNote may introduce an optional cloud-based feature, it will be clearly labeled as such, and your clinical data will never be used for that feature without explicit opt-in.
yNote is intended for use by licensed healthcare professionals for legitimate clinical documentation purposes. You agree to:
You may not:
yNote Scribe (the free tier) is provided as-is with no time limit. Paid features require a valid license. We reserve the right to modify the free tier's feature set with reasonable notice.
Paid licenses are processed through our payment provider (currently Lemon Squeezy or Stripe). Pricing is displayed on our website. We offer a 14-day money-back guarantee. To request a refund, contact support within 14 days of purchase. After 14 days, all sales are final unless required by applicable consumer protection law.
We provide software updates at our discretion. A purchased license includes updates for the license period. Because yNote is an offline product, your ability to use the software is not contingent on our servers remaining online. Notes and transcripts stored locally remain fully accessible regardless of our business status.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YNOTE WILL BE ERROR-FREE OR THAT AI-GENERATED NOTES WILL BE CLINICALLY ACCURATE. YOU ARE RESPONSIBLE FOR REVIEWING ALL AI-GENERATED CONTENT BEFORE USE IN CLINICAL DOCUMENTATION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL YNOTE INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.
You agree to indemnify and hold harmless yNote Inc. and its officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of yNote, your violation of these Terms, or your violation of any applicable law or third-party rights.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware, unless mandatory consumer protection law in your jurisdiction requires otherwise.
We may update these Terms from time to time. We will notify you by email and update the effective date above. Continued use of yNote after the effective date constitutes acceptance of the updated Terms.